Our Services

Since 2013, we've been on a journey of creating unforgettable play spaces for families, schools, and businesses all across Australia. With every project, we've gained invaluable insights into what constitutes the best possible support for our clients. We understand that a top-tier product deserves nothing less than exceptional service, and we're committed to delivering just that.

After years of trial, error, and success, we've honed the process of delivering our products to you in the most efficient way while ensuring their longevity. We're in it for the long haul, and our extensive background in 5-star service-based businesses has taught us the significance of getting things right.

At our core, we've always aimed to transcend the boundaries of a conventional e-commerce model. It's about more than just making a sale for us. We strive to ensure that the entire journey – from receiving the goods to installation and ongoing care – is designed to safeguard your investment at every turn.

Our Pledge to You

Our commitment to you is crystal clear:

Delivering Service That Matches The Excellence of Our Products.

1. Painting & Staining

For those seeking a hands-on approach or those pressed for time, we offer two options. Our products can be provided raw, giving you the opportunity to take on the finishing touches yourself. Alternatively, our high-quality painting service ensures that your product arrives ready for immediate enjoyment.

We partner with TINT, a premium paint supplier known for their natural, non-toxic, and vegan paints that align with our values. Take your pick from our distinctive standard colours or collaborate with us to create a custom shade that seamlessly blends your cubby house with your surroundings.

1. Painting & Staining

For those seeking a hands-on approach or those pressed for time, we offer two options. Our products can be provided raw, giving you the opportunity to take on the finishing touches yourself. Alternatively, our high-quality painting service ensures that your product arrives ready for immediate enjoyment.

We partner with TINT, a premium paint supplier known for their natural, non-toxic, and vegan paints that align with our values. Take your pick from our distinctive standard colours or collaborate with us to create a custom shade that seamlessly blends your cubby house with your surroundings.

2. Delivery

Our larger products are delivered with a personal touch. Our dedicated teams hand-deliver within close proximity, while trusted removalists ensure safe transport for greater distances. After grappling with freight-related issues and damages, we've adopted a meticulous approach that guarantees a secure hand-loaded delivery experience.

For smaller items (excluding cubby houses), traditional freight services are employed. Rest assured, our packaging is designed to safeguard your delivery.

2. Delivery

Our larger products are delivered with a personal touch. Our dedicated teams hand-deliver within close proximity, while trusted removalists ensure safe transport for greater distances. After grappling with freight-related issues and damages, we've adopted a meticulous approach that guarantees a secure hand-loaded delivery experience.

For smaller items (excluding cubby houses), traditional freight services are employed. Rest assured, our packaging is designed to safeguard your delivery.

3. Installation

Our network of trained installers in VIC and NSW is growing to ensure premium installation services are accessible to more clients.

In areas where our installers are yet to reach, don't fret. Our products are meticulously designed for DIY assembly. With user-friendly instructions and plenty of successful self-installations, we've got this down to an art.

3. Installation

Our network of trained installers in VIC and NSW is growing to ensure premium installation services are accessible to more clients.

In areas where our installers are yet to reach, don't fret. Our products are meticulously designed for DIY assembly. With user-friendly instructions and plenty of successful self-installations, we've got this down to an art.

4. Donate Back Program

When you're ready to part ways, consider donating your cubby house back to us. We refurbish pre-loved houses and donate them to women's shelters and Indigenous children's services in VIC, turning play into goodwill.

4. Donate Back Program

When you're ready to part ways, consider donating your cubby house back to us. We refurbish pre-loved houses and donate them to women's shelters and Indigenous children's services in VIC, turning play into goodwill.

5.Over-the-Phone Support

Stuck on a step? We're here 24/7 for video chats to guide you through. Yes, even on Christmas Eve, when you're assembling your cubby under torchlight!

6. Maintenance Support

Breathe new life into your investment with deep cleaning, repaints, and fresh accessories. A little care goes a long way in rekindling the joy of play.

7. Relocation Services

Moving homes? Your cubby house can move with you. Our experts can guide you through dismantling and reassembling over the phone or personally, ensuring the excitement doesn't stay behind.

8. Resale Support

Passing on your cherished cubby house? We provide DIY instructions for a seamless dismantling and reassembly process, ensuring it continues to bring joy to its new home.

5. Over-the-Phone Support

Stuck on a step? We're here 24/7 for video chats to guide you through. Yes, even on Christmas Eve, when you're assembling your cubby under torchlight!

6. Maintenance Support

Breathe new life into your investment with deep cleaning, repaints, and fresh accessories. A little care goes a long way in rekindling the joy of play.

7. Relocation Services

Moving homes? Your cubby house can move with you. Our experts can guide you through dismantling and reassembling over the phone or personally, ensuring the excitement doesn't stay behind.

8. Resale Support

Passing on your cherished cubby house? We provide DIY instructions for a seamless dismantling and reassembly process, ensuring it continues to bring joy to its new home.

Embrace the Journey

Experience our holistic services that elevate your investment.